Village Veterinary Hospital in Kilkenny is a highly regarded clinic, boasting an impressive 4.8-star rating based on 367 reviews. This high rating, coupled with a substantial number of reviews, indicates a strong reputation among pet owners in the area for providing quality veterinary care.

The clinic is praised for its compassionate and knowledgeable staff, with several reviews highlighting the exceptional service and dedication of the veterinary team. One reviewer specifically commends Veterinary Nurse Emily for her professionalism and kindness. The clinic is also noted for its willingness to go above and beyond in emergency situations, demonstrating a commitment to animal welfare.

However, it's important to note a contrasting review that points to some areas for improvement. The reviewer expressed concerns about communication, consistency in medical advice, and the handling of complex cases. They noted the lack of a clear complaints process and mentioned issues such as inconsistent pricing and unprofessional comments. This feedback suggests that while the clinic excels in many aspects, there may be room for improvement in client communication and handling of unique medical situations.

Overall, Village Veterinary Hospital is recognized for its compassionate care and dedication to animal health. While most feedback is positive, potential clients who prefer active involvement in their pets’ healthcare may want to discuss their expectations with the clinic to ensure a mutually satisfactory experience.