Village Veterinary Hospital – Vets in Kilkenny
Clinic Overview
Village Veterinary Hospital appears to run as an independent practice (no corporate group is mentioned in the available information). The clinic states it offers an emergency service outside regular hours. From recent reviews, it seems set up for routine vet care for dogs and cats, with multiple owners describing long-term use of the practice.
Decision-relevant specifics owners mention
- •End-of-life care is described in detail by one reviewer, who says the team helped make a dog’s passing “comfortable and calm.”
- •Urgent access is highlighted by a reviewer who says the clinic opened to deal with an emergency.
- •One long-term client reports problems that would matter if you want very detailed, collaborative decision-making: conflicting advice, delayed/missed follow-up recommendations, and concerns about consultation privacy (sedated animals visible during consults).
- •Travel preparation is mentioned by one client who says the team helped get dogs ready for a trip abroad.
Services
Services explicitly mentioned in the available sources include
- •Emergency care outside regular hours (stated by the clinic).
- •End-of-life care/euthanasia support (review describing a calm, comfortable passing for an elderly dog).
- •Care for cats and dogs (multiple reviewers mention bringing cats and dogs).
- •Travel-related preparation for pets going abroad (review mentions getting dogs ready for travel).
Concerns/limits raised in a negative review (not confirmed elsewhere)
- •A client felt advanced imaging referral (CT/MRI) should have been recommended for their dogs in specific situations, and reports long-term pain management without “much investigation.”
People
- •Emily (veterinary nurse) is named in one recent review; the client describes her as “a credit to the practice.”
Reviews
Google rating: 4.8 stars from 369 reviews.
- •Multiple reviewers describe staff as helpful and kind, including in emotionally difficult situations (support during an elderly dog’s passing).
- •Emergency access is specifically mentioned (a reviewer says the clinic opened to handle an emergency).
- •One reviewer (posted twice) reports a contrasting experience over years of visits, citing
- •Communication and empathy gaps, especially for clients who ask questions and want to be closely involved in decisions.
- •Conflicting medical advice and delayed/missed follow-up recommendations.
- •Inconsistent pricing (no specific amounts given).
- •Clinic environment/privacy concerns, including sedated animals being visible during consults and limited waiting/consultation space.
- •Feeling there was no clear complaints process.
Animals Treated at Village Veterinary Hospital
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Village Veterinary Hospital
Opening Hours
Hours
Reviews for Village Veterinary Hospital
Note: Showing the 5 most recent Google reviews out of 369 we track in total. Recent reviews may not be representative of overall sentiment.
cora dollard
2 weeks ago
Professional and caring service
Siobhan Dunne
a month ago
Always helpful
Anna Korlub
a month ago
Gail Berry
2 months ago
I’ve been reluctant to write this as I dislike leaving negative reviews, but I feel it’s important to share my experience for other pet owners. While some staff here are genuinely caring and skilled — and I’m truly grateful for the kindness shown to my dogs over the years — my overall experience has been disappointing. If you’re a pet owner who asks questions, researches options, and wants to be actively involved in your pets’ care, you may find this practice difficult to work with. Communication and empathy have often been lacking, and there doesn’t appear to be a clear complaints process for clients. I’ve also encountered conflicting medical advice, delayed or missed recommendations for follow-up care, inconsistent pricing, and unprofessional comments that left me feeling disrespected after years of loyalty. Issues such as sedated animals being visible during consults and limited consultation and waiting space added to my concerns. I hope my feedback encourages reflection and positive change. Our pets are family — they deserve not only excellent medical treatment but also compassion and understanding. I included some images the oncologist in the specialist hospital provided me with when she explained it was crucial for CT scans when this cancer is discovered because it can reoccur distantly or locally. Also some clostridium positive and negative tests that I tested myself and managed to find a specially made probiotic that has worked despite the vets not supporting this treatment. Lastly my little reactive dog who was always just treated with painkillers for years without much investigation is finally going for a scan at the specialist hospital to investigate what is wrong with him. I’m not sure why this practice didn’t refer me for the CT Scan or the MRI Scan for my dogs.
Gail Berry
in the last week
I’ve been reluctant to write this as I dislike leaving negative reviews, but I feel it’s important to share my experience for other pet owners. While some staff here are genuinely caring and skilled — and I’m truly grateful for the kindness shown to my dogs over the years — my overall experience has been disappointing. If you’re a pet owner who asks questions, researches options, and wants to be actively involved in your pets’ care, you may find this practice difficult to work with. Communication and empathy have often been lacking, and there doesn’t appear to be a clear complaints process for clients. I’ve also encountered conflicting medical advice, delayed or missed recommendations for follow-up care, inconsistent pricing, and unprofessional comments that left me feeling disrespected after years of loyalty. Issues such as sedated animals being visible during consults and limited consultation and waiting space added to my concerns. I hope my feedback encourages reflection and positive change. Our pets are family — they deserve not only excellent medical treatment but also compassion and understanding. I included some images the oncologist in the specialist hospital provided me with when she explained it was crucial for CT scans when this cancer is discovered because it can reoccur distantly or locally. Also some clostridium positive and negative tests that I tested myself and managed to find a specially made probiotic that has worked despite the vets not supporting this treatment. Lastly my little reactive dog who was always just treated with painkillers for years without much investigation is finally going for a scan at the specialist hospital to investigate what is wrong with him. I’m not sure why this practice didn’t refer me for the CT Scan or the MRI Scan for my dogs.
Jennifer Cooper
2 months ago
They outstanding n care so much
eimear dollard
3 weeks ago
Absolutely fantastic Veterinary. The staff are so kind and knowledgeable. Veterinary nurse Emily is a credit to the practice. Highly recommend. They will go above and beyond always.
Abigail Campden
a month ago
Went above and beyond to help make the passing of my very old German shepherd as comfortable and calm as possible. For such a hard and sad time I couldn't have asked for more understanding and kind vets. Thank you so much
Amanito Gormani
2 months ago
Super clinic, we have all our cats here. Very compassionate, warm and friendly staff and vets. Went out of their way to open the clinic for emergency. Truly take good care of all the animals in their care.
Morgan ivors
a year ago
Top class vets, I’ve been bringing my dogs here for a number of years and would highly recommend them to anyone who’s looking for a reliable professional service to your dogs, gentle with your dog making them feel safe, great service and nice polite staff. Thanks for all your hard work on helping us prepare are beautiful dogs ready for their trip to Australia. Many thanks, Morgan, Stephanie & Family
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