Sugarstown Veterinary in Thomastown, Kilkenny, is a well-regarded clinic with a stellar reputation, as evidenced by its impressive 4.8-star rating from 183 Google Maps reviews. This high rating, supported by a substantial number of reviews, suggests a consistently positive experience for clients and their pets.

The clinic is lauded for its hospitality and professional service, as highlighted in a recent review by Inna Fomina, who praised the friendly and spotless environment during her dog's vaccination and chipping appointment. Similarly, Miriam recounted her experience with Dr. Siobhan Kennedy, who provided compassionate care during a difficult time with her elderly cat. Dr. Kennedy's name appears frequently in reviews, indicating her prominent and positive role within the clinic.

Despite the overwhelmingly positive feedback, one review stands out for its negative tone. Alicja Kolaszewska-Gowin expressed dissatisfaction with the clinic's handling of a stray cat, critiquing the lack of effort to find the cat's owner before making the difficult decision to euthanize. This isolated incident contrasts with the generally high praise the clinic receives.

The clinic is noted for its responsive service, as exemplified by Lilian Byrne's account of quick and effective care after her dog was injured. The warm and welcoming atmosphere is further underscored by Trish Campion's praise for both the staff and the enjoyable experience her dogs have during visits.

Overall, Sugarstown Veterinary is highly recommended for its caring staff, especially Dr. Siobhan Kennedy, and its efficient service. While one negative review highlights a need for better communication in certain situations, the clinic's strong reputation is well-supported by the majority of its clients.